Tinjauan Inovasi Aplikasi Si-Irpan di KPPN Medan II

HOTANG, OLGA MELISENTA BR. (2022) Tinjauan Inovasi Aplikasi Si-Irpan di KPPN Medan II. KTTA thesis, Politeknik Keuangan Negara STAN.

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Abstract

Penelitian ini mengulas tentang Tinjauan Inovasi Aplikasi Si-Irpan di KPPN Medan II. Aplikasi Si-Irpan di KPPN Medan II dibentuk karena adanya pandemi Covid-19. Dengan menggunakan metode studi kepustakaan dan metode studi lapangan yaitu observasi, wawancara serta dokumentasi, penelitian ini mendapatkan informasi yang cukup dalam mengulas pembuatan serta pelaksanaan aplikasi Si-Irpan di Medan II Penelitian ini bertujuan untuk mengetahui efektivitas pelaksanaan inovasi aplikasi Si-Irpan di KPPN Medan II, serta untuk mengetahui faktor pendukung dan penghambat pelaksanaan inovasi aplikasi Si-Irpan di KPPN Medan II. Hasil penelitian ini adalah pelaksanaan aplikasi Si-Irpan di KPN Medan II sangat efektif dengan adanya menu-menu dari aplikasi Si-Irpan seperti Monitoring online Layanan (MOL) pada seksi Bank, Monitoring Online Layanan Seksi Verifikasi dan Akuntansi (MORA), Layanan Online dan Monitoring (LONTONG) Seksi Pencairan Dana, Kumpulan Akses Layanan Pengaduan (KUALANAMU) Seksi MSKI dalam membantu para pegawai dalam melaksanakan tugas mereka dalam pelaksanaannya pun belum pernah ditemukan adanya kendala ataupun kesalahan, faktor pendukung pembuatan aplikasi Si-Irpan di KPPN Medan adalah dikuranginya layanan tatap muka akibat adanya pandemi Covid-19, serta penghambat dari pelaksanaan aplikasi Si-Irpan adalah adanya aplikasi terbaru yang disediakan oleh Pemerintah Pusat dalam pelaksanaan tugas./ This study reviews the Si-Irpan Application Innovation Review at KPPN Medan II. The Si-Irpan application at KPPN Medan II was formed due to the Covid-19 pandemic. By using library research methods and field study methods, namely observation, interviews and documentation, this study obtained sufficient information in reviewing the creation and implementation of the Si-Irpan application in Medan II, and to find out the supporting and inhibiting factors for implementing the Si-Irpan application innovation at KPPN Medan II. The results of this study the implementation of the Si-Irpan application at KPN Medan II is very effective with the presence of menus from the Si-Irpan application such as Online Monitoring Services (MOL) in the Bank section, Online Monitoring Services for Verification and Accounting Section (MORA), Online Services and Monitoring (LONTONG) Fund Disbursement Section, Complaint Service Access Collection (KUALANAMU) The MSKI section in assisting employees in carrying out their duties in its implementation has never found any obstacles or errors, the supporting factor for making the Si-Irpan application at KPPN Medan is the reduction in face-to-face services The face of the Covid-19 pandemic, as well as the result of implementing the Si-Irpan application is the latest application provided by the Central Government in carrying out tasks.

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