Komparasi Kinerja Keuangan dan Pelayanan Politeknik Kesehatan Kemenkes Malang Tahun 2019-2020

SAFITRI, AVIANDA RAHMA (2022) Komparasi Kinerja Keuangan dan Pelayanan Politeknik Kesehatan Kemenkes Malang Tahun 2019-2020. KTTA thesis, Politeknik Keuangan Negara STAN.

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Abstract

Penelitian ini bertujuan untuk menganalisis perbandingan kinerja keuangan dan pelayanan Badan Layanan Umum (BLU) pada era sebelum dan selama pandemi Covid-19. Selain itu, penelitian ini juga menganalisis strategi yang paling tepat untuk diterapkan agar BLU tetap eksis di masa pandemi. Penelitian ini mengkaji dan membandingkan kinerja keuangan dan pelayanan dengan menggunakan metode lama (Perdirjen PB PER-32/PB/2014) dan metode baru (BLU Maturity Rating Assessment Tools and Evaluation). Sampel yang digunakan dalam penelitian ini adalah Politeknik Kesehatan Kemenkes Malang yang merupakan salah satu BLU bidang pendidikan di bawah Kementerian Kesehatan. Jenis data yang digunakan adalah data primer dan data sekunder, dan analisis data yang digunakan adalah analisis deskriptif. Hasil penelitian menunjukkan terdapat beberapa perbedaan pengukuran kinerja keuangan dan pelayanan antara metode Perdirjen PB-32/2014 dengan metode BLU Maturity Rating dan pandemi Covid-19 tidak menimbulkan dampak yang signifikan terhadap kinerja BLU. Strategi yang paling baik untuk diterapkan adalah S-O (Strength - Opportunity) karena BLU memiliki kekuatan yang bagus untuk memanfaatkan peluang./ This study aims to analyze the comparison of the public service agency's financial and service performance in the era before and during the Covid-19 pandemic. In addition, this research also analyzes the most appropriate strategy to be applied so that public service institutions continue to exist during the pandemic. This study examines and compares the finance and service performance using the old method (Perdirjen PB PER-32/PB/2014) and the new method (BLU Maturity Rating Assessment Tools and Evaluation). The sample used in this study is the Health Polytechnic of the Ministry of Health of Malang, which is one of the public service agencies in the field of education under the ministry of health. The type of data used is primary and secondary data, and the data analysis used is descriptive analysis. The results show that there are several differences in the measurement of financial and service performance between the Perdirjen PB-32/2014 and Maturity Rating BLU method, also the Covid-19 pandemic did not have a significant impact on the performance of the public service agency. The best strategy to implement is S-O (Strength - Opportunity) because public service agency has good power to take advantage of opportunities.

Item Type: Thesis (KTTA)
Uncontrolled Keywords: Badan Layanan Umum, Pengukuran Kinerja, SWOT, Public Service Agency, Performance Measurement.
Subjects: 300 – Social sciences > 350-359 Public Administration and Military Science > 351 Public Administration > 351.598 Public Administration in Indonesia
PKN STAN Subject Area > Pengelolaan Keuangan BLU
Divisions: 61409 Diploma III Kebendaharaan Negara
Depositing User: Perpustakaan PKN STAN
Date Deposited: 03 Nov 2022 01:54
Last Modified: 03 Nov 2022 01:54
URI: http://eprints.pknstan.ac.id/id/eprint/387

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